Frequently Asked Questions
Everything you need to know about your slow pitch gear and orders.
What is the standard shipping time for bats and gear?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do your slow pitch bats come with a manufacturer warranty?
Yes, all new bats come with a standard 1-year limited manufacturer warranty against defects. Please keep your original receipt and the hologram sticker for any warranty claims.
What is your return policy on used equipment?
We offer a 30-day return policy for items in new, unused condition with original packaging. Once a bat has been used or the wrapper has been removed, it is no longer eligible for a return.
How do I know if a bat is legal for my league?
Each product page lists specific certifications such as USA (ASA), USSSA, or NSA. We recommend checking your local league's rulebook to ensure the stamp matches their requirements.
Do you offer team discounts for bulk orders?
Yes, we offer special pricing for teams or organizations purchasing 5 or more bats. Please contact our sales team directly to receive a custom quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm or Klarna to help you get your gear now and pay over time.